Now I do not have incidents coverage in the sale operative of the system in weekends or holidays. Can I have service that covers this eventual problem?

Yes, we offer diverse typesof maintenance that cover not only the busiest schedules, as could be lunch and dinner services, but also cover weekends and holidays. In case of being a hardware problem or pieces of difficult solution, we provide a substitution terminal until the repair of the fault.

More and more customers who pay their invoices request that their company’s tax data appear on the same ticket that they take from my premises.

e will always be able to deliver to our customers an invoice with their fiscal data printed from the cash boxprinter, whether they gave us this information before entering the premises or if they give it us at the time of paying the invoice.

Can I move or change the position of the tables and stools from my point of sale?

You can modify or displace the situation of the tables; and you can also change the number of the tables by tapping the chosen table and placing it in the new desired position.

In addition to the already established kitchen messages, can I generate a new message that notifies the kitchen at any time?

Yes, there is an option where you can change at any time the description of the item, its price or message to the kitchen only for a specific action, without modifying the base sheet of that product for other employees.

My sales operation is out of the usual dynamic of any restaurant.We deliver an order numberwhen the customer asks for his order atthe cash registerand pays the bill. He takes the number to his table and once his order is ready, we will take it to his table.

We develop our own sale and management program, so it is fully parameterizable to the client’s needs. We can adapt, with greatflexibility, to the sale type and need of every moment, or type of business.

Sometimes, when I issue the cash ticket with the form of payment requested by the client, I must change the form of payment from visa to cash or vice versa. Is it possible to change the form of payment later to be ableto accurately recount the cash?

It often happens that, for example, when paying with visa and issuing the ticket, the transaction cannot be made because the card is denied or for connection failures. An option is available at the point of sale to choose the ticket already billed and to be able to change its payment methods.

Is it possible that the person in charge of recounting the cash at night cannot see the final amounts so that he cannot know if money is missing or sparing?

Yes, from the Easy Cash server application, detailed settlements can be carried out where the employee must fill in each cell to be able to close the recounting or to do a blind settlement where he does not know the result of the cash recounting.

Can I make changes to articles or personnel from my laptop directly at the point of sale without interrupting the operation of my premises?

Yes, if you have ADSL on the premises you can connect directly to the point of sale terminal and make changes or consult reports in real time without interrupting the service.

I am dissatisfied with the current sales program of my local. Can I use the current installed hardware and implement your application?

Yes, it will need to be a PC-type point of sale terminal. We always look for the most favourable option for our application to work with your hardware with 100% reliable performance in the day to day of your premises.

Every day I am forced to go to make photocopies of the menu, is it possible to make it from the point of sale and print it from the invoices printer?

Yes, there is a direct option from the point of sale terminal that allows the employee to fill in the fields for each first, second plate and dessert. Then, as many copies as needed are printed from the thermal invoice printer. You can even change dishes that are depleted during the service, replace them with others and reprint the new menu.

Sometimes I am in the restaurant and I would like to see quick reports of my sales, cancellations, consultations, etc. Is it possible to have some of my favouritereports in the local point of saleto be able to watch them withoutinterrupting the operation? And without having to get in and out of the sale program?

Yes, we can configure the point of sale terminal so that only with a passwordyou can see those usual reports; both of that day sale as well as from previous days and, if you wish, to print them through the ticket printer.

Some customers ask me for the ticket they forgot to take. Could I have the option to reprint this ticket even if several days have elapsed?

Yes, not only from that day, but also from previous days. You can search the ticket by date, hour, account or consumed details.

Can I divide the bill among several diners and is it possible that each one of them takes his detailed ticket with what he consumed and even with the different forms of payment?

Yes, it is a very dynamic, agile and intuitive way for the employee to avoid the formation of long queues.

Lately many customers come with LetsBonus or El Tenedor discounts, and we serve food and drink at 30% or 50% off. Can I generate as many promotions as I want without having to create items with different prices according to the offer?

Yes, there is the option to generate promotions with discounts, to create different tariffs for the same item without the need for the employee to know if an item should be marked with a price or another depending on the offer.